This Privacy Policy explains how Decisorium Tecnologia ("we", "us", "our") collects, uses, stores, shares and protects information when you use any of the applications and services we provide (each, an "Application"). This policy applies to all current and future Applications operated by us, including those that integrate with the Meta platforms (Facebook Login and the WhatsApp Business Platform). By using any of our Applications, you agree to the practices described in this document.
1. Information We Collect
We collect only the information needed for our Applications to function:
| Type of data | Purpose |
|---|---|
| Facebook public profile (name, profile picture and ID) | To authenticate and identify the user within the Application |
| Email address | Account communication, support and notifications |
| WhatsApp phone number, profile name and message content | To send and receive messages through the WhatsApp Business Platform |
| Message delivery and read status | To confirm whether messages were delivered, read or failed |
| Technical data (device type, browser, access logs, IP address) | Security, fraud prevention and service improvement |
2. How We Use Information
- To provide, maintain and improve the features of our Applications;
- To authenticate access and manage user accounts;
- To send and receive messages through the WhatsApp Business Platform;
- To provide customer support and respond to requests;
- To ensure security and prevent misuse or abuse;
- To comply with legal and regulatory obligations.
3. How We Share Information
We do not sell or rent your personal data. Information may be shared only:
- With Meta Platforms (Facebook and WhatsApp), to the extent necessary to operate the integrations;
- With service providers acting on our behalf under confidentiality obligations;
- When required by law, court order or a competent authority.
4. Data Storage and Security
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or disclosure. Information is retained only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is deleted or anonymized.
5. Your Rights
Subject to applicable law (including the GDPR in the European Union and the LGPD in Brazil), you have the right to:
- Access, correct or update your data;
- Request deletion of your personal data;
- Withdraw consent previously given;
- Request information about how your data is processed.
6. Data Deletion
To request deletion of your personal data, contact us through our contact page. You may also remove an Application's access in your Facebook account settings under Settings & Privacy → Settings → Apps and Websites. Once we receive your request, your data will be removed from our systems within the period required by applicable law.
7. Cookies and Similar Technologies
Our Applications may use cookies and similar technologies to keep sessions active, remember preferences and analyze usage. You can manage cookies through your browser settings.
8. Children's Privacy
Our Applications are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware of such collection, the data will be deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available at this address, with the "Last updated" date shown at the top.
10. Contact
If you have any questions about this Privacy Policy or about how your data is processed, please reach out through our contact page. Controller: Decisorium Tecnologia.